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I’ve read articles lately on how leaders should approach their business decisions. Most were all business focused, business driven and business implemented. My suggested three-step approach is different: “Think from the outside in, act from the inside out.”™ What does that mean? It...

Are we sabotaging effective communication, relationships and taking away needed down time? I recently had business travel that brought me through the Minneapolis airport. I had heard it had been updated and was wonderful. I was eager to check it out. When...

BE the Difference Have you ever felt like every time you attend a workshop it’s because you need to be “fixed?” If so, you’re going to the wrong workshops. Instead of telling you what needs to be fixed, I’m telling you that...

In Leadership, and effective communication in general, it’s not just what you say, It’s HOW You Say It® Politicians have known this for years. So why did both Donald Trump and Hillary Clinton fall so far short? For the first time I...

Make a V.A.S.T. Difference – It’s HOW You Say It® V. Valued A. Appreciated and Accepted S. Secure T. The way you communicate with someone and the way you’ve treated them has formed the history that they take with them into future...

Make a V.A.S.T. Difference in Your Relationships V. – Valued A. – Accepted and Appreciated S. – Secure T. – Trusted In the previous weeks, I’ve described how to make a “V.A.S.T.” diffence in your business relationships. It’s by not only effective...

Lead with Vision AND Heart

How Are Airports Sabotaging Our Relationships?

Be the Difference

Lessons for Hillary Clinton and Donald Trump – Remember, It’s HOW You Say It!®

Make a V.A.S.T. Difference – It’s HOW You Say It®

Make a V.A.S.T. Difference – It’s HOW You Say It®

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